Day 5

Student Support at Christmas

Support at Christmas

We understand that the Christmas period can be a joyful time for many, but it may also feel challenging or lonely for some. Whether you’re staying on campus or heading home, it’s important to know that support is available if you need someone to talk to, practical advice, or help managing your wellbeing. Below is a list of services, both at Swansea University and nationally, that you can access throughout the festive season.

University Services

Below you will find some of the services available to support you through the university. Please note that these will be available to you until the University closes for the Christmas break in late December.

The Listening Service

Available to you until the end of term, the Listening Service offers a safe and confidential space to talk about anything that may be on your mind.

There doesn’t have to be any particular issue or problem, sometimes it is just good to talk.

Appointments are offered between 10am – 4pm, Monday to Friday and can last up to an hour.

Student Support Services

There are many support services available to you at Swansea University. We want to support you in getting the most from your studies and personal life.

If you are finding things difficult, it is important to know that there are many options available to you. We aim to support you by equipping you with the skills to improve your mental health and wellbeing and to help you seek help when you need it.

Hwb

Hwb is the home of student information here at Swansea University, and the friendly team are here to support you throughout your student journey.

During your time here, Hwb will be your first stop for advice, support, and pointing you in the right direction, no question is too big or too small!

National Charities & Helplines

Below is a list of national charities and helplines that are available to you throughout the Christmas period.

Samaritans

Available 24/7, Samaritans offer confidential emotional support for anyone feeling distressed, lonely, or struggling to cope. You can call them free on 116 123 or visit their website for online help

Mind

Mind provides advice and resources for mental health challenges, including practical tips and an online peer-support community called Side by Side. They’re a great source for information and emotional support.

SHOUT

SHOUT is a free, confidential text service available 24/7 for anyone in crisis. Simply text SHOUT to 85258 to connect with a trained volunteer who can help you through difficult moments.

CALM

CALM (Campaign Against Living Miserably) focuses on preventing suicide and supporting anyone feeling overwhelmed or hopeless. They offer a helpline and webchat service every day from 5 pm to midnight.

Cruse Bereavement Support

Cruse offers compassionate support for anyone dealing with grief or loss. Their helpline and online resources can help you navigate bereavement during the festive season.

Papyrus

Papyrus is dedicated to suicide prevention among young people. They provide confidential advice and practical support through their HOPELINEUK service for anyone under 35 or concerned about someone else.

National Domestic Abuse Helpline

This free, confidential helpline is available 24/7 for anyone experiencing domestic abuse. They provide advice, safety planning, and access to emergency accommodation.

Beat

Beat supports individuals affected by eating disorders and their families. They offer helplines, online chat, and resources to help you manage eating-related challenges.

Switchboard LGBT+ Helpline

Switchboard provides a safe space for LGBTQ+ individuals to talk about anything, including identity, relationships, or mental health. Their volunteers offer confidential support via phone, email, or webchat.

Remember, you are never alone. Support is always available, whether through the University or national services. Please reach out if you need someone to talk to; help is just a call, text, or click away.